What is Salesforce?
Salesforce is an all-in-one CRM platform that brings together all your data from any source, so you can act on it with trusted AI and automation. It makes it easy to find more prospects, close more deals, and connect with customers in a whole new way.
Features of Salesforce
### Agentforce
- Multiply your workforce with customizable AI agents that assist with everyday tasks and take action.
- Boost productivity and your bottom line with autonomous AI agents.
### Starter Suite
- An all-in-one small business solution that connects your marketing, sales, service, and commerce teams on a single, easy-to-use app.
- Set up in a matter of minutes with social sign-on and built-in guidance.
- $25 USD/user/month
### Email Marketing
- Use AI to create segments, draft a campaign brief, build the campaign, and write an email — all in just a few minutes.
### Lead, Contact, and Opportunity Management
- Capture and track customer data from any source.
- Keep your team on track with built-in deal stages.
- Get recommended next steps to move deals along the pipeline.
### Service Case Management
- Unify all your support channels with a single, shared view.
- Route cases to the best agent or technician for the job, set priorities, and close more cases.
### Reporting and Analytics
- Get a real-time view of your business with custom dashboards.
- Get pre-loaded data to start forecasting from day one, then tailor it to your business over time.
How to Use Salesforce
### Get Started
- Set up and start with social sign-on or enter your details.
- Get started with Starter Suite, the all-in-one CRM app for marketing, sales, and service.
### Connect Email and Sync Contacts
- Sync your email and calendar in a few clicks.
- Automatically capture and sync all your data to Salesforce, and use CRM features right where you work.
### Bring in Your Data
- Import spreadsheets and connect to data sources like Google.
- In-app guides make sure you have clean data imported in minutes.
Helpful Tips
### Integrate Seamlessly
- Salesforce works with thousands of partner apps and certified consultants to help you extend Salesforce and boost productivity.
- All are easily discoverable on AppExchange, the leading enterprise cloud marketplace and home to over 9,000 solutions.
### Solve Problems Quickly
- Your success is our top priority.
- Whatever solution you choose, it comes with free one-day ticketing and Salesforce alert monitoring, right out of the box.
### Learn as You Grow
- When you’re ready to get up and running on Salesforce, we have all sorts of people and free resources to help your teams quickly get up to speed.
Frequently Asked Questions
### What is Salesforce?
- Salesforce is an all-in-one CRM platform that brings together all your data from any source, so you can act on it with trusted AI and automation.
### How do I get started with Salesforce?
- Get started with Starter Suite, the all-in-one CRM app for marketing, sales, and service.
- Set up and start with social sign-on or enter your details.
### What is Agentforce?
- Agentforce is a customizable AI agent that assists with everyday tasks and takes action.
- Boost productivity and your bottom line with autonomous AI agents.